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You can change the delivery address within the first 15 minutes of booking directly through the app. After this grace period, please contact our support team immediately. Additional fees may apply based on the new distance.

We strictly prohibit the transport of hazardous materials, illegal substances, firearms, and live animals. Please refer to our complete Terms of Service for a detailed list of restricted items to ensure compliance and safety.

Our "Eco-Saver" option utilises electric vehicles and optimised batch routing to minimise carbon emissions. While delivery times may be slightly longer, this option reduces the carbon footprint of your shipment by up to 45%.

Yes! Business accounts have access to the Recurring Routes feature. You can set weekly, daily, or monthly pickup schedules. Contact our sales team to set up a business account with volume discounts.